Sometimes you may not receive the link to reset your password, but don't worry, we're here to guide you through the process. Follow these simple steps to solve the problem.
Step 1: Wait a few minutes
It may take a few minutes to receive the e-mail. So be patient! If after a while you still haven't received anything, proceed with the following steps.
Step 2: Check Your Spam File
Sometimes, automatic e-mails can be redirected to your spam folder. Make sure you check this folder in case the message has been filtered there.
Step 3: Search for the subject of the email in your search bar:
[Les Tropeziennes par M.Belarbi] Order confirmation
Make sure you have entered your e-mail address correctly when requesting the reset. A typing error may prevent the link from being received.
If, after following these steps, you still don't receive the link, don't hesitate to contact our support team. Submit a request and we'll help you quickly.