General

My account

• How can I benefit from promotional offers?
• How do I change my contact details?
• How do I create an account on lestropeziennes.fr?
• How to unsubscribe from our communications?
• I haven't received the link to reset my password
• I can't log in

My order

• How can I pay for my order?
• Why is my order cancelled?
• How do I know if my order has been accepted?
• How do I place an order?
• I received the wrong product
• I want to change the size of my product

See all 10 articles

My delivery

• What are the delivery costs?
• Delivery area
• Delivery times
• Where is my order?
• Delivered but not received

My return

• What are the return and refund terms?
• How long will it take to refund?
• How long does it take to request a return?
• Exchange
• Awaiting Refund
• Follow my return?

See all 8 articles

Our products

• How do you clean your shoes effectively?
• The product/size I'm looking for is no longer available. What should I do?
• How do I choose the right size?
• Where are our products manufactured?

Become reseller

• Become reseller